I’m sure you have heard this before, but it can be very important to check your receipts. Some companies will give you the product free if it rings up at a price different than the shelf price.
Yesterday I stopped in to CVS to get a few things that were a great deal this week. A few things they were out of but I did manage to get some other things that were on my list. One of the items I was after was the Right Guard Professional Strength Deodorant. They are on sale for $7.99 with $7 back in Extra Care Bucks. 99cents for deodorant, especially this type is a great deal. It is often hard to find great deals on men’s deodorant and since the limit was five I wanted to stock up. Unfortunately, they only had two so I got both of them. After I checked out, we started heading to the door but I checked my receipt to make sure I got all my Extra Care Bucks. I had bought four different items that had Extra Care Bucks but I did not get one for the deodorant.
I went back to the line, now four people back with one cashier. A phone call came in, it was for the manager. She comes up and answers it. Then asks for another cashier to come up because now there are eight people in line. She then goes to photo to find pictures for someone. Another cashier comes up. She rings out a guy. The first cashier is having issues with the lady she is ringing out and the lady has no time to wait for anything but they finally get her fixed up and on her merry way. In the mean time a lady that was three people behind me in line decided that instead of us just having one line and each going to whichever cashier opened first, she was going to start her own line and go after the guy that was in front of me. Somehow, I let her do this. Normally I would point out the fact that she just cut all of us out and each person is busy and has someplace else to be too. (One guy even went and put his stuff away and left the store because he couldn’t wait any longer.) The lady was wearing those pink outfits that old women who volunteer at the hospital wear and was buying three boxes of Christmas cards. I kinda felt bad to tell her she had to wait, especially since I knew my problem could take a few minutes. Thankfully Little Monkey was doing pretty well, not as well as he could have but not too bad either!
It was finally our turn and I explained to the cashier that I bought two of the deodorants which were to have $7 Extra Care Bucks back on each one but that I did not receive the Extra Care Bucks. She looks at my receipt and starts reading to me what I did get Extra Care Bucks for. Her: ‘Well, you got $2 for the paper towels and $3.49 for the toothpaste….’ Me: Yes I understand that. I bought multiple things that earned Extra Care Bucks, but I did not get the $14 for buying the two deodorants. Next we have to find it in the ad. I think this lady may have either been having a rough day or just really did not care about me getting my $14 back. We find the section in the ad with the photo and then I pull out the two I bought. In the mean time, the manager was still trying to help settle the lady with the other cashier who couldn’t figure out what to do to fix whatever was wrong. Finally she starts to leave and the cashier tells her our issue. The manager said, “Oh yes, we’ve been having issues with that today. They told me when I came in.” Thankfully all it took was a few keystrokes on the register, a scan of my receipt and out popped my $14! Thank goodness. I would have NEVER bought deodorant that cost $8 a piece!! I’m hoping to be able to find more of them before the promo is over too.
So, all of that to say, CHECK YOUR RECEIPTS! I would have been VERY sad if I had not caught that $14 error!
Posted by sunshinekmp 